Getting started

Your first steps after enrollment

Use this browser-only checklist to organize common first steps. The official Member Portal, HealthWallet app, membership documents, and Member Services remain the controlling resources.

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Review the Membership GuidelinesRead the current Guidelines and keep the document available for future reference.Open Guidelines

Download or open HealthWalletUse HealthWallet for membership tools, the virtual ID card, provider search, and prescription-price comparison.Open HealthWallet

Access the Member PortalUse the Member Portal for official membership information, forms, and account access.Open Member Portal

Complete the Membership Commitment FormComplete the required commitment form when prompted through the official member tools.Open Member Portal

Locate your membership ID cardFind the virtual membership ID card and review the billing instructions before receiving care.Open HealthWallet

Verify preferred providersSearch the First Health network and confirm participation directly with each provider.Verify a provider

Save Member Services contact informationKeep the Member Services phone number available for membership questions.Call Member Services

HealthWallet

Open the app for membership tools and the virtual ID card.

Open HealthWallet

Member Portal

Use the portal for official membership information, forms, and account access.

Open Member Portal

Member Services

Call for general membership questions.

1-833-506-0126

This checklist is general website guidance and does not replace instructions from Caring & Sharing, the Membership Guidelines, or the Member Portal.

Caring & Sharing is not insurance. Members are self-pay patients, and the Membership Guidelines govern sharing.

Review the Membership Guidelines Materials effective January 1, 2026

Your first steps after enrollment

HealthWallet

Member Portal

Member Services

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